Exit: Escape Room Games
EXIT: The Game is a new series of party games for up to four players that offers a unique, unforgettable gaming experience. These games allow you to bring the excitement, intensity, and team spirit of an escape room to your living room.
In each EXiT game, your team starts out locked in an imaginary room, or trapped somewhere. You must solve a series of riddles and puzzles in order to unlock doors and reveal new riddles. Each correct solution brings you to another riddle and eventually to freedom. The clock is ticking: You must solve all of the puzzles as fast as you can because the faster your team escapes the room and the fewer hints you use along the way, the more points you earn. Get ready to test your creative problem solving and logical thinking skills, because the rule book in an EXiT game doesn’t reveal all the rules like in other games. After the rule book gets you started, it’s up to your team to discover for itself how the rooms look, what the clues are, how to decipher them, and how to escape. Can you crack the codes and manage to escape the room? Each game can be played only one time, because you markup, fold and tear the game materials.
Returns
We have a 30-day return policy on physical product, which means you have 30 days after purchasing your item to request and have come in for a refund. If the item was shipped or already picked up, contact us at evanstongamer@gmail.com to begin the return process. Once we have received the item we will issue your refund.
If the item was purchased for local pickup, you have 30 days to pick up your order or contact us to make arrangements. After 23 days, we will send you an e-mail reminder to the address you used to place the order. If we have not heard from you within 7 days of that e-mail, the items will be restocked. We cannot offer a refund once 30 days has elapsed.
You can always contact us for any return question at evanstongamer@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned or exchanged, like open product, card singles, custom products (such as special orders or personalized items), event tickets (please refer to our event ticket policy in regards to refunds), and perishable goods (such as food, or drink). Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Tax is not included in exchanges.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at evanstongamer@gmail.com.
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