Clue Classic Refresh
The classic detective game! A game for those who enjoy reasoning and thinking things out.
In Clue, players move from room to room in a mansion to solve the mystery of: who done it, with what, and where? Players are dealt character, weapon, and location cards after the top card from each card type is secretly placed in the confidential file in the middle of the board. Players must move to a room and then make a suggestion against a character saying they did it in that room with a specific weapon. The player to the left must show one of any cards mentioned if in that player's hand. Through deductive reasoning each player must figure out which character, weapon, and location are in the secret file. To do this, each player must uncover what cards are in other players hands by making more and more suggestions. Once a player knows what cards the other players are holding, they will know what cards are in the secret file, and then make an accusation. If correct, the player wins, but if incorrect, the player must return the cards to the file without revealing them and may no longer make suggestions or accusations.
Returns
We have a 30-day return policy on physical product, which means you have 30 days after purchasing your item to request and have come in for a refund. If the item was shipped or already picked up, contact us at evanstongamer@gmail.com to begin the return process. Once we have received the item we will begin the refund process. In the event that a package was sent back due to a customer failing to pick up the order customers must contact the store within 15 days of the first delivery attempt and additional shipping fees must be paid in order for the item(s) to be shipped back. In the event of a refund for a failed delivery sales tax and shipping fees can not be refunded. We can not refund or ship back the item(s) after the contact period has elapsed.
If the item was purchased for local pickup, you have 30 days to pick up your order or contact us to make arrangements. After 23 days, we will attempt to send you an e-mail reminder to the address you used to place the order. If we have not heard from you within 30 days of the order we will mark the order as fulfilled. We cannot offer a refund once 30 days has elapsed.
You can always contact us for any return question at evanstongamer@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned or exchanged, like open product, card singles, custom products (such as special orders or personalized items), event tickets (please refer to our event ticket policy in regards to refunds), and perishable goods (such as food, or drink). Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Tax is not included in exchanges.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at evanstongamer@gmail.com.
Event Ticket Refunds
Refunds due to cancellations can only be fully processed in store credit. Refunds to original payment will receive 90% back. Customers can only be refunded if they contact the store about cancelation before the start of the event but product can not be dispensed.
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